Home > marketing & advertising, Philippine Advertising, Philippine Marketing > BIR’s public shaming of doctors print ad – brilliant ad, disparaging to doctors & it can be banned from publication

BIR’s public shaming of doctors print ad – brilliant ad, disparaging to doctors & it can be banned from publication

this is Part 2 : BIR’s public shaming of doctors print ad is disparaging to doctors and the profession

this print ad has gotten thousands of reactions from pinoy netizens on the very first day the ad was published. not surprising, many of the negative reactions, angry even came from doctors themselves. non-doctor netizens also gave a lot of reaction to the ad almost in the same 20140304-090954.jpgintensity and content – some liked the ad, others didn’t.

this i think is the first public shaming ad published in the philippines. it is the first of its kind that we have seen in our entire career. there have been other shaming activities  done in the philippines but not an advertising campaign like this one.my non-scientific scanning of the reactions to the ad i think are mostly negative where they are saying they do not like the ad. this is not surprising. i think the negative reaction to the ads both by doctors and non-medical netizens is a result of the tone and concept of the ad – it is public shaming of a group of people.

we have heard  alfredo lim’s shaming campaign against frug pushers when he was interior secretary where he spray painted the homes of suspected drug pushers to identify the occupant as one.

“shaming” of tax cheats is one of the intended objectives of this print advertising campaign. the question of course is will shaming the doctors get them to pay the appropriate taxes?

the number 1 objective of any ad campaign is to get the target audience to take action after seeing the ad. volume sales, market share increase or attitude change are the goals of advertising. for this particular ad, the intended action is for doctors to finally pay the right amount of taxes on their earnings.

another objective of ads, in the top 2, is to create awareness. this ad has done extremely well on the awareness part as we can see that it is the key topic talked about of almost everyone exposed to media, both in the internet and traditional media. the ad and accompanying controversy it 20140305-122241.jpgcreated led to it being front page headline news at the Philippine Daily Inquirer on March  4, 2014 .

the kind of exposure it got and the resulting discussions obviously had this ad over-achieving its objective of creating awareness on the importance of properly paying your taxes. we think on this alone the BIR and the ad agency that developed it should look at the ad as a huge success.

high awareness is the first step before action. with awareness very high, will the doctors take action and stop cheating the BIR and start paying the correct taxes?

that is actually left to be seen. we suppose the BIR has some way of tracking whether this public shaming ad campaign will generate more taxpayers to pay the right amount of taxes. an increase of 10% will be a great achievement.

filipinos are big on reputation. things like protecting  or preserving the good name of the family is important to us as a race. this is even more important for doctors. doctors get their patients on the basis of their reputation. we know of names of doctors who are good in certain fields of specializations.  while they have not been specifically named in this ad, we think this ad will have the effect it intends to achieve and will succeed on getting more doctors to pay the right taxes.

aside from avoiding an even indirect slight to their reputation as doctors, this ad will signal to the doctors that the BIR in the next tax filing will closely scrutinize the tax returns of doctors. the BIR with this ad has put the doctors on notice. that should instill some kind of fear on the doctors. we won’t be surprised if many doctors have hired accountants in the past days to have their tax returns professionally and accurately prepared in the next tax filing which is in a few weeks time.

the doctors feeling shamed and insulted by this ad has merit. i think the ad do disparage the reputation of doctors. the key problem of the ad is that it does not have a disclaimer that not all doctors are tax cheats. all it has is this fictitious name of a doctor and this one ad talent appearing to be a doctor. the ad even without directly saying it generalizes ALL DOCTORS to be tax cheats. of course not all doctors are tax cheats.

releasing just this one ad first obviously singles out doctors. we only get to know that there are two more versions only from news articles on interviews done by BIR chief Kim Henares. the ad could have just featured the “generic tax cheat”, not identifying specific professions and that could have removed the problem of disparaging the practitioners of the medical profession. but if that was done we do not think it will be as provocative and effective as this ad is.

PMA president: ‘We are not tax evaders’
http://newsinfo.inquirer.net/582198/pma-president-we-are-not-tax-evaders

the print ad actually talks about doctors as tax cheats which has nothing to do with their medical skills and reputation.  but regardless, it is understandable that the doctors feels slighted by the print ad. for people who belong to a profession where reputation gets you business and your livelihood, even a indirect insult can have the same intensity.

>> more to come <<

~~~ mindscape landmark ~~~
carlo arvisu

Read here :

Part 1 : BIR’s public shaming of doctors print ad is brilliant, it should win an ad congress award for excellence
https://wawam.wordpress.com/2014/03/04/birs-public-shaming-of-doctors-print-ad-brilliant-print-ad-disparaging-to-doctors-it-can-be-banned-from-publication/

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